Terms of service

Welcome to Made By Mera ("Made By Mera," "we," "our," or "us"). By accessing or using www.madebymera.com ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Website or purchase our products.

1. Eligibility

By using this Website, you confirm that you are at least 18 years old or are using the Website under the supervision of a parent or legal guardian.

2. Products

Made By Mera specializes in handcrafted bracelets and accessories.

Because our products are handmade, slight variations in:

  • Bead color
  • Pattern
  • Shape
  • Size
  • Texture
  • Arrangement

may occur. These variations make each piece unique and are not considered manufacturing defects.

We make every effort to display product colors and images accurately. However, actual colors may vary depending on your device's screen settings.

3. Pricing

All prices displayed on our Website are listed in the currency shown at checkout and are subject to change without prior notice.

While we strive for accuracy, pricing errors may occasionally occur. If an error is identified after an order is placed, we reserve the right to cancel the order and issue a full refund.

4. Orders

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Request additional verification before processing an order.

An order confirmation email does not constitute acceptance of your order. Your order is accepted once it has been processed and shipped.

5. Payments

We accept payment methods available through Shopify Payments and any other payment options displayed during checkout.

Orders will not be processed until payment has been successfully authorized.

6. Shipping

Shipping times provided are estimates and are not guaranteed.

Made By Mera is not responsible for delays caused by:

  • Courier services
  • Weather conditions
  • Customs processing
  • Natural disasters
  • Incorrect shipping information provided by the customer
  • Other circumstances beyond our reasonable control

Customers are responsible for ensuring that the shipping address entered during checkout is accurate.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Please review our Return & Refund Policy before making a purchase.

8. Intellectual Property

All content on this Website, including but not limited to:

  • Logos
  • Product names
  • Product designs
  • Photographs
  • Graphics
  • Videos
  • Text
  • Icons
  • Branding
  • Website design

is owned by Made By Mera or used with permission and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or exploit any content without our prior written permission.

9. User Conduct

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the Website's operation.
  • Misrepresent your identity.
  • Submit fraudulent orders.

10. Limitation of Liability

To the fullest extent permitted by law, Made By Mera shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the Website
  • Purchase or use of our products
  • Delayed deliveries
  • Website interruptions
  • Technical issues

Our maximum liability shall not exceed the amount paid for the affected order.

11. Product Care

Our bracelets are handcrafted using premium beads, thread, wire, and durable elastic cords.

To extend the life of your bracelet:

  • Avoid excessive stretching for elastic bracelets.
  • Remove before swimming, bathing, or exercising.
  • Keep away from perfumes, lotions, and harsh chemicals.
  • Store in a cool, dry place when not in use.

Normal wear and tear over time is not considered a product defect.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our Website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon posting on this Website. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Made By Mera

Website: www.madebymera.com

Email: madebymeraciel@gmail.com

We aim to respond to inquiries within 1–2 business days.